Terms and conditions

Guarantee

If for any reason you are not 100% satisfied with your purchase, let us know—we will make it right. If you would like a refund or exchange, please return the product within 30 days, in the same condition in which it was received.
Shipping - Standard and Express 
We offer prompt shipping. Since we stock everything we sell, most orders will be shipped that same day, or the next day.  Choose from our shipping options when you check out! Overnight shipping is available on most items.

Is it safe to order online?
All transactions are completed on our secure server. In secure mode, your computer and our server begin communicating, sending data back and forth in an encrypted format. All of your personal information including name, address, and credit card number are encrypted so it cannot be read as the information travels across the internet. Once your order is processed all credit card information is erased from our web server.  We do not share your information ANY third parties.

Privacy

Telephone numbers, email addresses and credit card numbers are only released if there is a court order or to law enforcement agencies if requested. However, your name and address is stored on our web server so it will be available when you login to your account with your user name and password.  
For over Fifteen years our philosophy has been to earn and keep our customers’ trust and to provide the best service and customer satisfaction possible.  We treat the information you provide us in confidence.

Shipping

Standard and Express.
We offer prompt shipping. Since we stock everything we sell, most orders will be shipped within 48 hours of receipt, Monday through Friday.  Choose from our shipping options when you check out. Overnight shipping is available on most items.


Why should I register?


Although you never need a user name and password to complete an order, it will speed up the checkout process during future visits. Online order tracking is available with your username and password.

Links

This web site may contain links to other sites which are operated and maintained by third parties. Please be aware that Aviation Autographs is not responsible for the privacy practices of such sites. We encourage you to read the privacy statements of each web site before disclosing any personal information.

Security

The security of your information is very important to us. Aviation Autographs’ servers use Secure Sockets Layer (SSL), an encryption technology that works with browsers such as Netscape Navigator, Microsoft Internet Explorer, Firefox, etc., to protect the security of your online order information. While no computer system can guarantee 100% security, we strive to protect your personal information with the security measures we implement.

Policy Changes

Aviation Autographs may periodically update or modify this policy without prior notice. The new policy will apply to all current and past users of our web site and will replace any prior policies. For this reason, we encourage you to visit this page often. If you have any questions or concerns regarding our privacy policy, please contact us at info@AviationAutographs.com